Privacy Policy

1. Who We Are

One Plan Debt operates this website to help individuals who are struggling with debt to connect with authorised debt solution partners. One Plan Debt is not authorised or regulated to provide debt advice.

2. Information We Collect

When you use our eligibility check or contact forms, we may collect the following information:

• Your name, email address, and phone number
• Information about your debts, employment, and living situation
• Technical data such as your IP address, browser type, and device information
• Referral and campaign data (e.g. UTM parameters)

3. How We Use Your Information

We use your information to:

• Assess which debt solution partners may be suitable for your circumstances
• Pass your details to an authorised and regulated debt solution partner
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

Your personal information may be shared with authorised debt solution partners who will contact you to discuss your options. We will never sell your data to unrelated third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request a copy of your data in a portable format

7. Cookies

Our website may use cookies and similar technologies to improve your experience and to help us understand how the site is used. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: privacy@oneplandebt.com.